Getting a log¶
A log is the first thing needed to fix a problem: it says what the game and the GPU were doing.
From the launcher¶
- Turn on Advanced → Developer → Save the log and statistics to a file. It stays on.
- Play until the problem happens, then close the game.
- The log is in
~/.local/share/bbport/logs, named after the time the game started (20261026_183438.log). The launcher's Log page shows the last one too.
This also works when the game is started from Steam or from the Steam Deck's Game Mode: turn the option on once in the launcher, and every session saves its log.
Sending it¶
Open an issue and attach the
.log file. It helps a lot to say:
- what happened, and roughly when (an area, a boss, a menu, after a lamp travel);
- your distribution, GPU and driver;
- the upscaler, preset and output resolution;
- for online problems, which server and whether seamless co-op (BBSC) was on, and the other player's log too if you can.
Crashes
Advanced → Developer → Crash diagnostics adds checks that point at what went wrong in some crashes. The game runs a bit slower with it on: turn it on when asked in an issue.